FAQ

A typical visit to our museum lasts at least 1 hour. Most visitors are here for between one and one and a half hours; this depends on the pace you set. Allowing time for the explanations at the start and the information cards in the museum you’ll need an hour or more to fully experience and understand all the illusions. Also be sure to get assistance from one of our Illusion Specialists! Along with illusions we also have brain teaser games, which can take from 30 minutes to an hour.

There are two ways to buy tickets for Museum of Illusions Maastricht: online or on site at the reception desk. For online reservations, purchase tickets directly at this link: https://museumofillusions.nl/buy-tickets/. For on-site reservations, please contact our staff at the reception desk. Please note that we are cashless and accept card payments only. We recommend booking online during school vacations to avoid long waits at the entrance.

The Museum does not have its own parking area but there are several paid parking facilities in the vicinity. For example, across from the Museum is the Q-Park Mosae Forum and there is a 5-minute walk from Sphinx. There is a parking lot next to the train station (P+R Station) about 15 minutes from the Museum on foot.

Museum of Illusions Maastricht is a 13-minute walk from Maastricht Central Station. Our museum is less than a minute on foot from the Mosae Forum/Centrum bus stop. The Mosae Forum/Centrum bus stop is served by the following bus lines: 1, 2, 3, 4, 5, 6, 7, 8, 10, 11, 15, 20a, 45, 48, 62, 63, 110, 650.

Yes, Museum of Illusions Maastricht strives to be as inclusive as possible and to ensure that the museum is accessible on foot as well as in a wheelchair or mobility scooter. With the exception of two rooms where the floor must be tilted to create the illusion, all other optical illusions are fully accessible to people with limited mobility. We also have a toilet for disabled persons.

Food and drinks are not permitted inside the museum with the exception of bottled water.

For group visits, please contact us at [email protected] stating the number of people and the desired date. Please send an email at least 15 days before the visit.

At the Museum of Illusions Maastricht, you’ll find explanations of each illusion in French, Dutch, English and German. Our staff and guides speak Dutch and English.