{"id":2627,"date":"2022-09-05T11:25:19","date_gmt":"2022-09-05T09:25:19","guid":{"rendered":"https:\/\/maastricht.museumofillusions.nl\/faq\/"},"modified":"2025-05-28T13:28:11","modified_gmt":"2025-05-28T11:28:11","slug":"faq","status":"publish","type":"page","link":"https:\/\/maastricht.museumofillusions.nl\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\n\n<header id=\"navigation\" class=\"navigation   show\"\n        role=\"navigation\">\n\n  \n<div class=\"nav-bar c\">\n\n  <div class=\"nav-bar__left\">\n    <a href=\"https:\/\/maastricht.museumofillusions.nl\/en\/\" aria-label=\"Museum of Illusions Maastricht\" data-home=\"true\" class=\"logo js-close-menu\">\n      <img decoding=\"async\" src=\"https:\/\/maastricht.museumofillusions.nl\/wp-content\/uploads\/2024\/07\/moi-maastricht-EN-2.png\" loading=\"eager\" fetchpriority=\"high\" width=\"1\" height=\"1\" alt=\"moi maastricht en\">\n    <\/a>\n\n    <div class=\"show desktop\">\n          <nav 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href=\"https:\/\/maastricht.museumofillusions.nl\/evenementen\/\"\n       class=\"js-close-menu\"              aria-label=\"Evenementen\">Evenementen<\/a>\n  \n  \n<\/li>      <\/ul>\n    <\/nav>\n  \n\n        <nav class=\"sub-menu\" >\n      <ul>\n        \n<li>\n\n      <a href=\"https:\/\/maastricht.museumofillusions.nl\/faq\/\"\n       class=\"js-close-menu\"              aria-label=\"FAQ\">FAQ<\/a>\n  \n  \n<\/li>\n<li>\n\n      <a href=\"https:\/\/maastricht.museumofillusions.nl\/upload-photo\/\"\n       class=\"js-close-menu\"              aria-label=\"Foto uploaden\">Foto uploaden<\/a>\n  \n  \n<\/li>      <\/ul>\n    <\/nav>\n  \n  <\/div>\n<\/div><\/header>\n\n\n<section class=\"cover smaller center\">\n  <div class=\"c\">\n          <div class=\"h3 headline uppercase\">\n        <span class=\"sub-small\" style=\"opacity: 0\"><\/span>\n        <h1 class=\"title h3\" style=\"opacity: 0\">FAQ<\/h1>\n      <\/div>\n                        <\/div>\n<\/section>\n\n\n\n<section class=\"faq\">\n  <div class=\"c\">\n    \n    <ul class=\"accordion text-content\">\n              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">How long does a visit to the Museum of Illusions last?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n            <p>A typical visit to our museum lasts at least 1 hour. Most visitors are here for between one and one and a half hours; this depends on the pace you set. Allowing time for the explanations at the start and the information cards in the museum you&#8217;ll need an hour or more to fully experience and understand all the illusions. Also be sure to get assistance from one of our Illusion Specialists! Along with illusions we also have brain teaser games, which can take from 30 minutes to an hour.<\/p>\n          <\/div>\n        <\/li>\n              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">How can I get tickets?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n            <p>There are two ways to buy tickets for Museum of Illusions Maastricht: online or on site at the reception desk. For online reservations, purchase tickets directly at this link: https:\/\/museumofillusions.nl\/buy-tickets\/. For on-site reservations, please contact our staff at the reception desk. Please note that we are cashless and accept card payments only. We recommend booking online during school vacations to avoid long waits at the entrance.<\/p>\n<p>&nbsp;<\/p>\n          <\/div>\n        <\/li>\n              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">Where can we park the car?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n            <p>The Museum does not have its own parking area but there are several paid parking facilities in the vicinity. For example, across from the Museum is the Q-Park Mosae Forum and there is a 5-minute walk from Sphinx. There is a parking lot next to the train station (P+R Station) about 15 minutes from the Museum on foot.<\/p>\n          <\/div>\n        <\/li>\n              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">Is Museum of Illusions Maastricht accessible by public transport?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n            <p>Museum of Illusions Maastricht is a 13-minute walk from Maastricht Central Station. Our museum is less than a minute on foot from the Mosae Forum\/Centrum bus stop. The Mosae Forum\/Centrum bus stop is served by the following bus lines: 1, 2, 3, 4, 5, 6, 7, 8, 10, 11, 15, 20a, 45, 48, 62, 63, 110, 650.<\/p>\n          <\/div>\n        <\/li>\n              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">Is the museum accessible to people with reduced mobility?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n            <p>Yes, Museum of Illusions Maastricht strives to be as inclusive as possible and to ensure that the museum is accessible on foot as well as in a wheelchair or mobility scooter. With the exception of two rooms where the floor must be tilted to create the illusion, all other optical illusions are fully accessible to people with limited mobility. We also have a toilet for disabled persons.<\/p>\n          <\/div>\n        <\/li>\n              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">Are food and beverages permitted?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n            <p>Food and drinks are not permitted inside the museum with the exception of bottled water.<\/p>\n          <\/div>\n        <\/li>\n              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">What is the procedure for group visits?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n            <p>For group visits, please contact us at maastricht@museumofillusions.nl stating the number of people and the desired date. Please send an email at least 15 days before the visit.<\/p>\n          <\/div>\n        <\/li>\n              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">What languages are available at the museum?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n            <p>At the Museum of Illusions Maastricht, you&#8217;ll find explanations of each illusion in French, Dutch, English and German. Our staff and guides speak Dutch and English.<\/p>\n          <\/div>\n        <\/li>\n              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\"> Do you accept the museum annual pass? <\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n            <p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"Translation\" data-ved=\"2ahUKEwiDxYKFwaSJAxUX0AIHHStQGbMQ3ewLegQIBxAU\" aria-label=\"Translated text: How long does a visit to Museum of Illusions Amsterdam take? A typical visit to our museum lasts at least 1 hour. Most visitors stay here between one and one and a half hours; this depends on the pace you choose. If you take into account the explanations at the beginning and the information signs in the museum, you will need an hour or more to fully experience and understand all the illusions. Also make sure you get help from one of our illusion specialists! In addition to all the illusions, we also have brainteasers, which can last from 30 minutes to an hour. What about the museum annual pass? Do you accept that? No, we are not affiliated with the museum annual card. Are dogs allowed in the museum? No, dogs are not allowed in the museum.\"><span class=\"Y2IQFc\" lang=\"en\">No, we are not affiliated with the museum annual card.<\/span><\/p>\n          <\/div>\n        <\/li>\n              <li class=\"accordion-item js-accordion-item\">\n          <button type=\"button\" class=\"accordion-trigger accordion-title\" aria-label=\"Trigger\">\n            <p class=\"title\">Are pets allowed in the museum?<\/p>\n            <span class=\"indicator\"><svg class=\"icon\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 17 10\">\n  <path opacity=\".9\" d=\"m16 1.167-7.5 7.5-7.5-7.5\" stroke=\"#fff\" stroke-width=\"1.667\"\/>\n<\/svg><\/span>\n          <\/button>\n          <div class=\"accordion-content\">\n            <p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"Translation\" data-ved=\"2ahUKEwiDxYKFwaSJAxUX0AIHHStQGbMQ3ewLegQIBxAU\" aria-label=\"Translated text: How long does a visit to Museum of Illusions Amsterdam take?\n\nA typical visit to our museum lasts at least 1 hour. Most visitors stay here between one and one and a half hours; this depends on the pace you choose. If you take into account the explanations at the beginning and the information signs in the museum, you will need an hour or more to fully experience and understand all the illusions. Also make sure you get help from one of our illusion specialists! In addition to all the illusions, we also have brainteasers, which can last from 30 minutes to an hour.\n\nWhat about the museum annual pass? Do you accept that?\n\nNo, we are not affiliated with the museum annual card.\n\nAre dogs allowed in the museum?\n\nNo, dogs are not allowed in the museum.\"><span class=\"Y2IQFc\" lang=\"en\">No, the pets \u00a0are not allowed in the museum.\u00a0<\/span><\/p>\n          <\/div>\n        <\/li>\n          <\/ul>\n  <\/div>\n<\/section>\n\n\n            <ul class=\"mobile-menu\">\n        <li>\n          <a class=\"btn\" href=\"\/en\/contact-us\/\">\n            <span>Contact <\/span>\n          <\/a>\n        <\/li>\n                              <li class=\"fill\">\n              <a class=\"btn\" href=\"\/en\/buy-tickets\">\n                <span>Buy tickets <\/span>\n              <\/a>\n            <\/li>\n                        <\/ul>\n      \n<footer id=\"footer\" class=\"footer\">\n    <div id=\"footer-menu\" class=\"footer-menu\">\n  <div class=\"c\">\n    <div class=\"footer-menu__left\">\n      <div class=\"logo\">\n        <a href=\"\/\" aria-label=\"Museum of Illusions Maastricht\">\n          <img decoding=\"async\" src=\"https:\/\/maastricht.museumofillusions.nl\/wp-content\/uploads\/2024\/07\/moi-maastricht-EN-2.png\" width=\"1\" height=\"1\" alt=\"moi maastricht en\" loading=\"lazy\">\n        <\/a>\n      <\/div>\n      <p class=\"small\">Enter the fascinating world of illusions where nothing is ever quite as it seems. 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